DLPay

How it Works

Delivery Logistics is proud to offer multiple payment methods for its driver partners. Encounter steps regarding how to Cash Out beneath:

Stride 1

Within your commuter app, the earnings tab contains the section My Wallet . Here, you can manage the banking concern account information used for ACH deposits, along with defining what Zelle or PayPal accounts to utilize for transactions. Be certain to review this information right away!

Step 2

Your Available Remainder volition include 100% of your in-app earnings and updates every morning, right around 7:15am CT.

Step 3

In one case your Available Remainder is greater than $five, you lot will exist able to Cash Out . There are multiple Cash Out options available:

Pace 4 - Choose a way to Cash Out

  1. Quick Pay - Costs $ii.99 per transaction. Cash transferred through Quick Pay volition exist visible in your bank account inside xxx minutes. Your bank may concord it as a pending deposit for a certain catamenia of time.

  2. Same Day or Next Day ACH - Costs $ane.99 per transaction. Any transfer submitted before eleven:15am CT is considered "Same Day" and will be visible in your banking company account by 5pm that day some banks may take longer than others. Any transfer entered later on 11:15am CT is considered "Next Day" and will be visible in your banking company by 12pm the side by side day. On weekends or holidays, the funds will be delayed until the side by side banking day. Annotation: You will run across "Completed" in your Earnings Activeness the transfer has been successfully processed. Your depository financial institution typically sends the funds to you at 5pm for Same Day transfers and 12pm for Side by side Day transfers.

  3. Zelle - Costs $2.99 per transaction. Zelle can exist used to quickly cash out money. When y'all process a transfer, the funds will be reduced from your Available Residuum and Zelle will transport you an email with full instructions on how to receive the payment. This e-mail will go to the email address on your driver account - if your Zelle business relationship uses a different e-mail address, you can update that inside My Wallet. If you practice not collaborate with that email after 4 hours, the transfer volition expire and the funds will be returned to your Bachelor Residue.

  4. Paypal - Costs $ii.99 per transaction. If you have a PayPal account, you can employ it to quickly cash out money. When you procedure a transfer, the funds will be reduced from your Available Residual and PayPal volition transport yous an email with full instructions on how to receive the payment. If you need to change the email address that PayPal transfers are sent to, you can update that in My Wallet. One time you ostend the email for your first PayPal transfer, all future transfers volition automatically process into your account. Note: Your PayPal account must exist activated to receive your funds. If you have a pending transaction, the moment you activate your PayPal business relationship, the funds will evidence up.

  5. Prizeout - Once your Available Balance hits $25, y'all volition now run across two options - Greenbacks Out (No changes here) & Prizeout (This is the new option!).There is no charge to use Prizeout. When y'all select Prizeout, you'll be taken to the Prizeout storefront, where y'all tin employ your Available Balance to buy gift cards, many of which provide a bonus offering for choosing them. Once yous make a selection, the amount of the gift carte volition be deducted from your Available Balance and yous'll be emailed the steps to redeem your digital gift card. The email will come from support@prizeout.com.

  6. Figure Pay -  Costs $2.99 per transaction. If you have a Figure Pay business relationship, you can use it to cash out money instantly. When you procedure a transfer, the funds volition be reduced from your Available Balance and the funds will exist immediately transferred to your Effigy Pay account. Once the funds are in your Figure Pay account, you can employ your Figure Pay Carte to make purchases or transfer the funds to an external account. Note: Y'all must have an open Figure Pay business relationship to receive your funds. Yous must use for and receive your Figure Pay Bill of fare before you lot can use it.

Setting Upwardly My Wallet

Within your commuter app, the earnings tab contains the section My Wallet . Here, you can manage the bank account information used for ACH deposits, along with defining what Zelle or PayPal accounts to use for transactions. You can update the accounts at any time - note that you lot volition exist asked to consummate a ii-pace verification to confirm your identity. Delivery Logistics or its delivery partners or Commuter Support will never ask for this SMS code. Do not share this lawmaking with anyone.
Below is a video showing how to update My Wallet:

Video

Having problems updating My Wallet? These are some mutual causes:

  1. Are you not receiving the text message to verify your identity? This about likely ways that the telephone number saved within your business relationship is older/outdated. Delight electronic mail drivers@deliverylogistics.io to get that updated.

  2. Are you striking more random errors in which the update but doesn't piece of work? This nigh likely comes from using an older/outdated version of the driver app. Please uninstall & reinstall your driver app and endeavour once again. Still having an result? Delight email drivers@deliverylogistics.io

Earning Menses Breakup

All earnings periods are biweekly, except for New York drivers that are weekly, beginning on a Monday. On that outset Monday, you volition still exist able to pull any earnings from the previous earnings menstruation.

On that Tuesday, any earnings still in your Available Residue will be processed for auto-disbursement. These would be removed from your Available Residue and visible within your Earnings Activity.

Any funds processed for auto disbursement will be deposited into your bank account on that Friday.

earnings_breakdown.png

Click here to view the full Earnings Agenda.

For more data on how to transfer your funds early, check out the video below.

Cash Out FAQ's

WHEN WILL CASH OUT Be Available FOR ME?

Cash Out is available to all active drivers with an Available Balance. However, new drivers volition have to await 5 days afterwards their beginning Available Balance has updated before being able to Greenbacks Out regularly. This means if you completed your first delivery today, you lot can Greenbacks Out in six days. Please be enlightened that on the Tuesday later on an earnings menses has ended, whatsoever remaining earnings from that period will be removed for processing to be automatically deposited the following Friday.

What makes up my Available Balance?

This includes all in-app earnings, including base payments, tips and any active surges or incentives. This updates every morning based on the previous 24-hour interval'due south orders. Bonuses are typically added within 72 hours upon completion.

Can I pull 100% of my earnings?

Yeah! You volition accept access to all in-app earnings, minus any applicable occupational accident insurance deductions.

When will I receive my funds?

You will take access to multiple types of transfers (ACH, Quick Pay, Zelle or PayPal) and each is a piddling different with regard to timing. Additionally, dissimilar banks clear funds at different times. At the lesser of this page, yous can find more detail near every type of transfer, along with expected deposit timing.

How will I receive my earnings statement?

All earnings statements will be automatically emailed to the electronic mail on your commuter account. If you do not find that statement in your email, please asking it from:

  • drivers@deliverylogistics.io

Tin I accept more than one bank account within My Wallet?

You can have merely one bank business relationship prepare at a time in My Wallet. Within your Wallet, you tin can have only one depository financial institution account fix upwardly at a time. However, you lot tin also pull funds from PayPal or Zelle, and those could be tied to unlike accounts.

What if my transfer fails?

If there is any bad data within your account, your Cash Out transfer could neglect. Examples include having an invalid routing number or wrong bank business relationship number within My Wallet. If the transfer fails, the funds will return to your Available Balance as soon as our bank is alerted. For some fails, this could be nearly instant - for others it can accept a few days.

How do I modify my phone number?

In order to protect your identity and earnings, delight email drivers@deliverylogistics.io. Delight include your electric current phone number, your new telephone number, the last 4 digits of your social security number, and a copy of your commuter's license.

Whom practise I contact with questions?

What if I don't have a bank account?

A bank business relationship or a pay bill of fare with a routing number is required to get activated. If needed, Walmart offers an choice that should be attainable in almost cities. Learn more here: https://www.walmartmoneycard.com

Why don't I encounter "Quick Pay" as a transfer option?

Certain banks do not accept this type of transfer. If the bank account you entered in My Wallet does not accept these transfers, you volition not see this option. You will still have admission to use ACH, Zelle or PayPal.

Can I use international bank accounts?

Unfortunately, no. Yous must have a U.S. bank account.

What well-nigh earnings that are not tracked in-app?

It is possible that you earn money that is non tracked within the app. This tin can include special promos beingness run in your market. For whatever of those earnings, they will be processed at the end of the earnings period and deposited into your bank account the Friday after the period ends. These earnings will also be listed on your earnings statement.

How much money tin can I transfer in one day?

You can transfer upwardly to $1,500 and make up to 3 transfers every 24 hours.

HOW EXACTLY DOES PRIZEOUT WORK?

Once you take $25 in your Available Remainder, you'll be able to enter the Prizeout storefront, where you'll exist able to review all the gift card options. If yous make a purchase, the funds will be removed from your Bachelor Rest and you'll be emailed steps to redeem the digital gift card.

WHY DO I NOT Come across Effigy PAY AS AN Choice?

Effigy Pay is simply available in select states. If information technology is non yet available in your state, yous will not see it equally a transfer option. More states will be added soon. More than details.

Quick Pay

Choosing Quick Pay is the fastest option to have funds sent to your banking company account. Afterward completing a Quick Pay transfer, you should run across the funds in your account within 30 minutes. These will begin as a awaiting deposit. Different banks will release these funds at different times. Note: NOT EVERY BANK ACCEPTS "QUICK PAY." If the bank y'all enter in the My Wallet section does not have Quick Pay, you volition not run across that choice. You will notwithstanding accept ACH, Zelle or PayPal available.

Same Twenty-four hour period or Next Twenty-four hours ACH

Depending on the mean solar day and time, Same or Side by side Day ACH will be available. A Same Day transaction is available on weekdays, until xi:15am CT, and should be deposited into your bank account by 5pm that day. After 11:15am CT, only Next Mean solar day ACH will be available, and any money transferred should deposit into your account past 12pm the side by side twenty-four hours. On weekends or holidays, the transfers would hit your account on the side by side cyberbanking day. Annotation: You will run across "Completed" in your Earnings Activeness one time the transfer has been successfully processed. This does not hateful that your bank has accepted it all the same. Your banking company typically sends the funds to you lot at 5pm for Aforementioned Twenty-four hours transfers and 12pm for Side by side Day transfers.

Zelle

When making a transfer using Zelle, you lot will receive an email to the email address you originally applied with. If yous need this to become to a different email address, please update your Zelle settings within My Wallet.

If your email address is already associated with your Zelle account, the funds will clear quickly. If your email accost is non tied to a Zelle account, yous will exist emailed instructions from Zelle with the side by side steps. If your Zelle transfers fails, the corporeality of the transfer will be returned to your Available Residue. If yous do not interact with that electronic mail after 4 hours, the transfer will expire and the funds volition be returned to your Available Balance.

Interested in using Zelle for the kickoff fourth dimension? Review the image below for more details.

PayPal

When making your offset transfer using PayPal, you volition receive a confirmation email to the electronic mail address you originally applied with. If you need this to go to a dissimilar e-mail address, delight update your PayPal settings within My Wallet. Later on yous accept the confirmation email for your first transaction, all future transactions volition go directly into your PayPal account.

If your email address is already associated with your PayPal business relationship, the funds volition clear speedily. If your email address is not tied to a PayPal account, y'all will be emailed instructions from PayPal with next steps.

Please note that your PayPal account must be activated before any money will bear witness up. If y'all complete a transfer and so become into your PayPal business relationship and actuate it, the coin will show up right away. If you lot complete a transfer but never activate your PayPal business relationship, the transaction should automatically fail and refund dorsum into your DLPay Available Balance, typically after 72 business hours.

Still take questions? Click HERE for PayPal FAQs.

PrizeOut

Get more than for fuel, groceries, and all your essential needs with Prizeout

Looking for a way to stretch your earnings fifty-fifty further? At Prizeout, our only goal is to brand sure you get the accented most value to put towards your everyday purchases. In just a few elementary steps, you can increase the value of your earnings past ten%, 20%, and fifty-fifty more!

After selecting the Prizeout push in your Driver App, you'll be taken to the Prizeout storefront where yous can explore handpicked offers from brands you love, including Walmart, Home Depot, and Chevron. Wait for the tags highlighting bonus offers (i.e. 10% extra) to become even more for your money. Your Available Balance will be shown in the upper right of the Prizeout storefront, along with options to manage your Prizeout business relationship.

When you lot run across an offering you like, you tin can purchase it using part or all of your Available Remainder. One time you lot ostend your purchase, the toll will be removed from your Available Remainder and you will be emailed the steps to redeem your digital gift menu, sent from back up@prizeout.com.

New additions are e'er being introduced to Prizeout, then be certain to come back and check out our new brands and offers.

However have questions? Click Here for Prizeout FAQs.

Figure Pay

In all states except Hawaii, Figure Pay is bachelor every bit a Cash Out option to go paid. If Effigy Pay is available to you, you lot are welcome to create an business relationship and use it to cash out and get paid early.  Delight follow these steps:

  1.  If Effigy Pay is available, you volition meet the ability to Sign Up inside your driver app.

  2. When you lot click sign up, you will be taken to the app shop to download the Figure Pay app. One time you create a Figure Pay account, return to your Driver app, and printing "link Figure Pay now". This volition display an "Authorize" image:

  3. If Authorize is clicked, y'all will see this:

  4. One time the account is fully linked, your Figure Pay account info will load into "My Wallet" and Figure pay will be an selection for all future Cash Out transactions.


    Still have questions? Click Hither for Figure Pay FAQs.